Air Niugini Baggage & Carry on Allowances

We have been to the Jackson International Airport (JAX) here in Port Moresby on a few occasions now helping new arrivals transfer from their international flight to their domestic flight, and we have observed some things in regards to allowable luggage.

(Photo shows JAX International Terminal on the bottom of the photo, and the Domestic Terminal at the top)

1. If you are traveling from the States, on one itinerary (even if you overnight in Australia or even in Port Moresby), you should be allowed your international luggage allowance on your domestic connection. At the transfer desk, if they want to charge you for excess or overweight baggage, make sure they know you have come from America (and not just from Australia). People traveling up from Australia are not allowed the same number of bags.

However, Air Niugini has just announced new economy baggage allowances for its passengers travelling on its Australian routes – Cairns, Brisbane and Sydney. Effective immediately passengers travelling in economy will be allowed one bag – 23 kg/50 lb (it was 20kg/44lb).

2. On your domestic Air Niugini flight, you are only allowed  7 kg/15 lb of hand luggage per person if you have transferred from an international flight, 5 kg/11 lb if just domestic. They have stopped anyone carrying large carry-on bags and weighed those on the scale that is right by their desk. If you can’t re-pack your things to get the weight down, you will have to step out and check your bag. If at all possible, check in those large carry-on bags with your luggage at the transfer counter. Or, redistribute the weight between all your carry-ons to lessen the load of the larger bag. Do not assume you can sweet-talk your way in with excess or heavy carry-ons.

3. If you are traveling with a large stroller, you can have it tagged along with your checked-in bags, so when they take it from you at the gate as you get on your domestic flight it will already have a tag on it.

4. If at all possible, allow yourself PLENTY of time between your international arrival at Port Moresby and your domestic connection. We have seen multiple occasions where 3-5 international flights are landing in POM at the same time or near same time! By the time they process all those flights worth of people through immigration AND customs, you may not get out to the terminal for an hour or longer after your plane lands. We have had to practically run to the Domestic Terminal with people and all their hand luggage and little ones a couple of times already and we have only been doing this for a couple weeks.

5. Sometimes they will open the Transfer Desk INSIDE the Customs area (to the left after you go through the Customs line) so you can go straight there to check your bags through to your next flight and get your boarding passes. If that is not open, come through the double doors and go to the Transfer counters which are at the other end of the same building (don’t go outside). After you check your bags and get your boarding passes, then go outside and all the way down to the Domestic Terminal.

I hope this is helpful for those who are making plans to come our way!

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One response

  1. adam towle

    hello everyone. i have just returned from a month long trip in PNG and would like to relate my flight experiences with Air Niugini.

    After a week in japan my wife and i took the once a week flight from Tokyo Narita to Port Moresby. we were overweight with fishing gear, my surfboard and lots of gifts for the villagers. The flight was more than half empty, and at check in the lady asked me if we were divers. having some snorkeling equipment in my bag, i answered yes (aware of the increased weight allowance for divers) and she checked our bags and surfboard for no extra charge. The flight was on time and uneventful. the plane was an older 737 but that didnt bother us.

    Arriving in Port Moresby at 5am we were prepared for a 7 hour layover to catch our flight to kavieng. interestingly enough, the nice lady at immigration didnt charge us for our entry visas and our luggage came through fine.

    our flight to kavieng that afternoon actually took off a half hour EARLY since everybody had checked in. i was surprised. nor were we charged for our baggage.
    we stayed in new ireland for a couple of weeks. i had booked a flight in september to fly out of kavieng to moresby at 1pm so we could catch a 430 flight to wewak that evening. much to my surprise when we arrived at the kavieng airport we were told that there was no flight, and that in fact the 1 pm flight had been taken off the schedule since october!

    i stayed calm and went to the office in town. trying not to be irate or panicked i explained my situation to the lady. she said i hadnt provided an email adress so they could contact me about the schedule change (BS). she then proceeded to rebook us on the next mornings flight and the next days wewak flight. she also put us up in the kavieng hotel with free meals. i was glad that i had provided our itinerary with an extra day in wewak to prepare for our sepik river adventure.

    the next morning we arrived at 430am and was not charged or even asked about our baggage. flight left on time and we arrived in Port Moresby on schedule. that afternoon our flight to wewak took off 20 minutes EARLY, and i wasnt charged a dime for excess baggage.

    after an awesome week on the upper sepik we caught the morning flight from wewak to port moresby. apparently the flight from the night before was very late so the crew were required to rest until 730 am, so our 6 am flight was a couple of hours late, which was okay since we had 7 hours layover to catch our flight to tokyo.

    the flight to tokyo took off on time, was 2/3 full, had movies, and seemed just fine for a 3rd world airline. much to my chagrin i was overserved as much scotch as i could handle by the generous flight crew and i arrived in tokyo pretty buzzed.

    so heres the score

    TOKYO-MORESBY ontime no excess baggage charge
    MORESBY-KAVIENG took off ahead of schedule, no excess baggage charge
    KAVIENG-MORESBY CANCELLED without anyone contacting me. changed to following day, food and accomodation paid for by AIR NIUGINI no excess baggage charge, flight left on time.
    MORESBY-WEWAK flight left ahead of schedule, no excess baggage charege
    WEWAK-MORESBY flight was 2 hours late, no excess bagge charge
    MORESBY-TOKYO flight was on time, no excess baggage charge, overserved scotch whiskey and enjoyed the flight.

    so there it is folks, not too bad considering everything i had heard. definiteley better than some of the airlines i have flown on in indonesia and africa, not to mention the USA.

    any questions? adaminthetetons@hotmail.com
    MORESBY

    December 31, 2013 at 6:00 am

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